A fan can be spinning and cooling the system without reporting an RPM value. Hardware monitoring software cannot invent a tachometer signal: SIW and other monitoring tools can show fan speed only when a tachometer signal reaches a supported motherboard or controller sensor and the firmware makes that sensor available to Windows. Fans powered directly from the PSU, hubs that do not pass tachometer feedback, unsupported monitoring chips, BIOS restrictions, and fan-stop modes are common reasons the value is missing.
With the computer powered off, confirm that the fan is connected to the intended CPU_FAN, SYS_FAN, AIO_PUMP, or controller header. Do not move a live connector or defeat a motherboard safety warning.
If the BIOS shows an RPM but SIW does not, the monitoring chip, driver path, or sensor mapping may not be supported. If both the BIOS and SIW omit the value, check the header, hub, fan wiring, and firmware configuration before assuming a software defect.
The fan's tachometer output is a pulse signal derived from the rotor. The motherboard or fan controller counts those pulses and converts them to revolutions per minute. A Super I/O chip, embedded controller, ACPI method, or vendor-specific controller may then make the result available to firmware and Windows.
That path is model-specific. SIW must identify the controller, map its raw input to the correct header, apply the expected pulse-per-revolution relationship, and avoid reporting unused or miswired inputs as real fans. Vendors can also apply board-specific calibration in firmware that a third-party reader cannot reproduce exactly.
For this reason, a missing reading is different from a reading of zero, and a displayed reading can still require comparison with the firmware or vendor utility. SIW's Sensors module documents what the platform exposes; it does not create a tachometer signal that the hardware does not provide.
Do not use a missing RPM value alone to conclude that the fan has failed. Check actual airflow, temperature, firmware alerts, and the physical connection. For a shorter version of this troubleshooting answer, see the SIW fan-speed FAQ.